Customer Service Hotline:400 051 5151
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Privacy Statement

introduction

Beijing Dasheng Zhixing Technology Co., Ltd. and its affiliated companies(Hereinafter referred to as“51Talk”or“us”)Respect and protect all use51TalkPrivacy Rights of Service Users,When you use our services,We may collect and use your information,We hope that through this《Privacy Policy》Explain to you,How We Collect、storage、Protection and use of your personal information,and clearly explain to you how we process your personal information。Book《Privacy Policy》Use with you51TalkServices are closely related,Therefore, we recommend that you read the entire,To help you better protect your privacy。

If you《Privacy Policy》Have any questions,You can contact us through the contact information published on our platform。If you do not agree to any of this Privacy Policy,You should stop using our services immediately。When you use any of our services,You agree that we will《Privacy Policy》To legally use and protect your personal information。

one、Scope of application

Book《Privacy Policy》Applicable to all services we provide。You visit our website and/Or log in to the relevant client to use the services we provide,Applicable to this《Privacy Policy》。

It is important to note that,This privacy policy does not apply to services provided to you by other third parties,For example, when a third party on our platform relies on our platform to provide you with services,The personal information you provide to third parties will not be used《Privacy Policy》,We are not responsible for any third party's use of the information you provide.。

two、How We Collect Information

When we provide services,May collect、Store and use the following information about you,The purpose of collecting information is to provide you with better、Better、More personalized service,We collect information in the following ways::

1. Information You Provide

When you register an account and/Or use、Fill in when paying for the services we provide/or submitted information,Include your name、gender、Country of Citizenship、language、Profession、educate、age、ID number、telephone number、Email、address、Hobbies、Payment account and related additional information(If your province and city、Postal code, etc.)。

Shared information you provide to other parties through our services,And the information stored when you use our services。

2. Information collected during your use of the service。

To provide and optimize the services you need,We may collect information about your use of the Services,This information includes:

1)     When you use our services,or visit our platform webpage,Information we automatically receive and record on your browser and computer,Including but not limited to yourIPaddress、Type of browser、Languages Spoken、Date and time of visit、Software and hardware feature information and web page records you request, etc.;If you download or use our or its affiliates' client software,Or visit the mobile web page to use our platform services,We may read information about your location and mobile device,Including but not limited to device model、Device identification code、operating system、Resolution、Telecom operators, etc.;

2)     Log information,When you use our services,The system maycookiesweb beaconTechnical information automatically collected by other means,To specify your country and language, etc.;

3)     Information you search for or browse when using our services,For example, the web search terms you use、Social media pages visitedurladdress,and other information and content details that you browse or request when using our services;

4)     About your use of our mobile applications(APP)and other software information,and information about your past use of such mobile applications and software;

5)     Information You Communicate Through Our Services,For example, communication account,And communication time、Data and duration;

6)     Information contained in content you share through our services(Metadata),For example, the date the photo was taken or recorded、Time or place, etc.;

7)     Information provided and recorded when using our services,Including but not limited to purchasing courses、Book a course、Course audio and video recordings, etc.。

OurcookiesNo additional information is collected on your computer browser or hard drive。Most browsers have a feature that prevents you from storing data on your computer.cookiesOptions,You can modify theCookieacceptance or rejection of ourCookie,However, we do not recommend this setting,This action may affect your safe access to our related websites and use of the services we provide in some cases.。

three、How We Use Information

Because we collect your information to provide you with services and improve service quality,To achieve this goal,We may use your information for the following purposes:

1) Provide you with the services you use,And design、maintain、Improve these services;

2) When we provide services,For authentication、Customer Service、Safety precautions、Fraud detection、Archiving and backup purposes,Ensure the security of the products and services we provide to you;

3) According to your needs、area、age、Profession、Languages、background、interest、Learning preferences, etc.,Match your study guide and study content;

4) Analyze your use of our services,To help us better understand how you access and use our services,So as to respond to your personalized needs in a targeted manner,For example, language settings、Location Settings、Personalized help and instructions,or otherwise respond to you and other users;

5) When you use our services,We may use your information to send emails to your device、News or push notifications。If you do not wish to receive this information,You can follow our relevant tips,Select Cancel Subscription on your device;

6) Recommend content that may interest you,Including but not limited to sending you product and service information,Or display personalized third-party promotional information to you through the system,Or, with your consent, share information with our partners so that they can send you information about their products and services;

7) Software certification or management software upgrade;

8) Provide you with more relevant advertising instead of general advertising;

9) Allow you to participate in surveys about our products and services,Or promotions and sweepstakes;

10) Other uses with your permission。

Four、How We Share Information

We are committed to keeping your information confidential,We will not sell or rent any of your information,We will only share your information with third parties in the following circumstances::

1) Obtain your prior consent or authorization;

2) According to the provisions of laws and regulations or the requirements of administrative or judicial agencies;

3) Sharing your personal information with our affiliates;

4) Providing your personal information to trusted partners,Let them follow our instructions and《Privacy Policy》and any other appropriate confidentiality and security measures to process this information for us;

5) If you are a qualified intellectual property complainant and have filed a complaint,At the request of the complainant,Disclosure to the person against whom the complaint is made,So that both parties can deal with possible rights disputes;

6) Only share your information,To provide the services you need,or resolve disputes or controversies between you and others。For example, in a transaction you create on our platform,If any party to the transaction has fulfilled or partially fulfilled its transaction obligations and has made a request for information disclosure,We will provide the user with the contact information of the transaction counterparty and other necessary information as appropriate.,To facilitate the completion of transactions or the resolution of disputes;

7) If you violate relevant Chinese laws、Regulations or our relevant agreements or relevant rules,Disclosure to third parties required;

8) Find、Prevent or address fraud、Security or technical issues;

9) In case of emergency,To protect the interests of users and the public;

10) To safeguard the legitimate rights and interests of us and our affiliates or users。

five、How we protect your personal information

To protect your information security,We strive to take all reasonable physical、Electronic and managerial safeguards to protect your information,Keep your information from being leaked、Damaged or lost,Including but not limited toSSL、Information encryption storage、Data Center Access Control。We also strictly manage employees or outsourced personnel who may have access to your information.,Including but not limited to adopting different authority controls according to different positions,Sign a confidentiality agreement with them,Monitoring their operations, etc.。We will provide appropriate security measures based on existing technologies to protect your information.,Provide reasonable security,We will do our best to prevent your information from being leaked、Damaged or lost。

Your account has security protection features,Please keep your account and password information safe.。We will back up to other servers、Security measures such as encrypting user passwords ensure that your information is not lost,Not to be abused or altered。Despite the aforementioned safety measures,But please also understand that there is no“Complete safety measures”。

When using our platform services for online transactions,You will inevitably need to disclose your personal information to the transaction partner or potential transaction partner.,Such as bank account information、Contact details or postal address。Please protect your personal information properly,Only provide it to others when necessary。If you find that your personal information has been leaked,Especially if your account and password are leaked,Please contact our customer service immediately,So that we can take appropriate measures。

six、Protection of Minors

We encourage parents or legal guardians to(Hereinafter referred to as“guardian”)Instruct minors under the age of 18 to use our services。We recommend that minors encourage their guardians to read this《Privacy Policy》,It is recommended that minors seek the consent and guidance of their guardians before submitting their personal information.。51TalkWill establish、Maintaining Reasonable Procedures,To protect the confidentiality and security of minors’ personal information。

seven、change

We may revise this book from time to time.《Privacy Policy》Terms,These amendments constitute the《Privacy Policy》part of。If such amendments cause you to《Privacy Policy》Substantial reduction of rights,We will notify you by posting a notice in a prominent position on the platform, sending you an email or in other ways.。In this case,If you continue to use our services,You agree to be bound by the amended《Privacy Policy》Constraints。

 

 

 

 



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